1. Who we are
OCEANNET (SMC-PRIVATE) LIMITED (“OceanNet”, “we”, “us”, or “our”) is an independent fintech and payments advisory agency. We help businesses evaluate and connect with payment service providers and related infrastructure. We are not a bank, payment institution, or payment gateway unless expressly stated in a separate written agreement.
Data controller / company
OCEANNET (SMC-PRIVATE) LIMITED
Office No. FA32, 1st Floor, Crown Business Center, E11/2
Islamabad, Pakistan
Website: https://oceannet.site
Email: [email protected]
2. Information we collect
a) Information you provide
- Name, business name, and job title
- Contact details you submit (for example email or phone, if you choose to share them)
- Business details relevant to an enquiry (industry, approximate volumes, payment needs)
- Messages you send via forms, email, or other channels you use to reach us
- Documents you voluntarily share for onboarding or provider introductions
b) Information collected automatically
- IP address, browser type, device type, and general location derived from IP
- Pages visited, time on page, referring URL, and similar usage data
- Cookie and similar technology data (see our Cookie Policy)
c) Information from third parties
Where lawful and relevant, we may receive information from payment providers, partners, or public sources in connection with a service engagement you have requested.
We do not knowingly collect data from children under 18. Our services are directed at businesses and professionals.
3. How we use information
We use personal and business information to:
- Respond to enquiries and provide advisory or introduction services
- Assess fit between merchants and payment providers
- Communicate about services, meetings, and ongoing engagements
- Improve our website, security, and user experience
- Comply with law, regulation, and legitimate risk-management needs
- Enforce our terms and protect our rights, clients, and partners
We do not sell personal data.
4. Legal bases
Depending on the context and applicable law, we process information because you have requested information or services; processing is necessary to perform a contract or pre-contract steps; we have a legitimate interest in operating, securing, and improving our business (balanced against your rights); or we must comply with a legal obligation.
5. Sharing of information
We may share information with:
- Payment providers and fintech partners — only as needed for introductions, onboarding support, or services you have asked us to facilitate
- Service providers — hosting, analytics, email, security, or professional advisors under appropriate confidentiality
- Authorities — when required by law, court order, or regulator
- Business transfers — in connection with a merger, acquisition, or restructuring, subject to continued protection of the data
We require parties who process data on our behalf to protect it appropriately. We do not authorize them to use it for their own unrelated marketing.
6. International transfers
Our primary operations are in Pakistan. If tools or partners process data outside Pakistan, we take reasonable steps to ensure an appropriate level of protection consistent with this policy and applicable law.
7. Retention
We keep information only as long as needed for the purposes above, including legal, accounting, dispute, and compliance requirements. Enquiry data that does not lead to an engagement is typically retained for a limited operational period and then deleted or anonymised, unless a longer period is required.
8. Security
We implement reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your rights
Subject to Pakistani law and any other law that applies to you, you may request to access personal data we hold about you; correct inaccurate data; request deletion where we no longer have a lawful need to keep it; object to or restrict certain processing; or withdraw consent where processing is based on consent.
To exercise these rights, write to us at [email protected], the company address above, or our Contact page. We may need to verify your identity before responding.
10. Third-party links
Our website may link to client sites, partners, or external resources (including merchant storefronts we support). Their privacy practices are their own. Review their policies before providing data to them.
11. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.
12. Contact
Privacy-related requests:
OCEANNET (SMC-PRIVATE) LIMITED
Office No. FA32, 1st Floor, Crown Business Center, E11/2
Islamabad, Pakistan
https://oceannet.site